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IT Support Assistant Full-time

at ASN IT in Kandy, published on 30 Sep. 2024

Looking for a IT Support Assistant (Early Morning Shift)

Location: Katugastota Road, Kandy

Shift: Early Morning (4am - 12pm)

Type: Onsite, Global Company

Role Overview:

We are looking for an experienced IT Support Assistant to join our team. The candidate will be responsible for providing technical support and assistance to our global client base. This position offers an exciting opportunity for fresh graduates or experienced individuals to grow in a professional environment.

Key Responsibilities:

  • Provide first-line IT support and troubleshooting for hardware, software, and network-related issues.
  • Monitor system performance, ensuring the smooth operation of IT services.
  • Manage and maintain documentation related to IT assets and support processes.
  • Collaborate with other IT teams to resolve technical issues and escalate when necessary.
  • Assist in the setup and configuration of new devices and systems.
  • Ensure timely response to technical support requests.

Requirements:

  • Minimum qualification: **Diploma in IT**.
  • Proficiency in English is required.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Ability to work night shifts during the first month and transition to the early morning shift (4am - 12pm).
  • Fresh graduates are encouraged to apply.

Why Join Us:

  • Opportunity to work in a global company with growth potential.
  • Professional environment with supportive colleagues.
  • On-the-job training and continuous learning opportunities.

How to Apply:

Interested candidates should submit their CVs to rimaz@asnit.lk

Join us and be a part of a dynamic IT team



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