ICTA delegation for NASSCOM IT-BPO Strategy Summit 2007

8-July-2007 (Sunary Observer)

The Information and Communication Technology Agency of Sri Lanka (ICTA) will lead a delegation of ICT companies and other relevant stakeholders to the NASSCOM IT-BPO Strategy Summit 2007 scheduled to take place in Bangalore, India from August 6-7.

The summit, which is one of India's premier conferences of the IT-BPO industry will provide a bird's eye view of the IT/BPO sector and its transformation over the past few years.

Programme Manager, ICTA Fayaz Hudah said, "The Indian BPO industry has been growing at a phenomenal rate of about 75 percent year on year and notching up revenues of more than USD 9.5 billion. They employ more than 540,000 persons in this industry alone, apart from the IT services, engineering and R&D work that is being carried out.

The Indian ITES-BPO industry has also matured in terms of the types of services it provides to its global clients. From a situation where ITES-BPO organisations were predominantly into basic data entry tasks, today, the Indian industry has graduated to a high proportion of voice-based services and a range of back-office processing activities including Business Transformation Outsourcing (BTO) services".

The summit would provide fresh insights on the developments and trends defining the market and their implications for both solution providers and customers